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He was able to recognize trends in woodworking and furniture making. He loved developing and selling great products, especially finishing, woodturning and furniture hardware. His vision created a company unique in the United States and introduced hobbyists and DIYers to specialty items that formerly were only accessible to professionals.
His first catalog included many of the same products the company still carries today. It was to become the foundation upon which the home shop woodworking world was built. He and his late wife, Bert, supported many arts organizations and charities.
He was committed to doing good in the world — with his family, friends, business, community and more. It was a small mail-order business with a big aspiration — to become woodworkers' go-to resource for everything they need to complete their projects. Since then, we've grown into an industry-leading woodworking and hardware source with a nationwide chain of stores and international reach through our catalogs and website.
In many ways, a lot has changed. We've continuously added to our offerings as woodworking technologies have advanced, and we're constantly working to bring the industry's most innovative products, thinking and education to our stores and website. But in other important ways, much has remained the same.
Throughout our history, Rockler has been a family-owned business — and in business, as with family, relationships are important. We still work with many of the same vendors whose products appeared in our catalogs decades ago. And we still strive to establish connections with you, our customers, that extend well Rockler New Products Design beyond mere financial transactions. We want you to know that we're invested in your success.
You can count on us for the products, advice and encouragement you need to finish your projects, and you can count on us to stand behind the things we sell. As our founder wrote in the introduction to a catalog, "Our commitment to you doesn't end when the package arrives. We're also committed to the future of woodworking, DIY, and the natural resources that make woodworking possible.
That's why we strive to provide "green" products, to emphasize recycling and to support sustainable forest growth through the Hardwood Forestry Fund. We're particularly gratified that Rockler has been named the recipient of the Forestry Fund's Gifford Pinchot Award in recognition of the company's "significant effort to plant hardwood trees in America.
So as we celebrate our rich history, we look forward to many more years in the shop with you. Our goal still is to be your go-to DIY resource — for everything you need to build both your projects and your confidence. Rockler Companies Inc.
Rockler opens second Atlanta retail store in Kennesaw, Georgia. Rockler continues expanding its retail division in Chicago with the opening of a third area store in Orland Park, Illinois. The correct sales tax will be calculated when your order is processed. Tax exempt customers may place their orders with us by Internet. Please make a note in the Special Instructions box, during checkout, stating you are tax exempt.
Internet orders will show tax at the time the order is placed. Please make sure you include your tax exempt customer number on the Tax Exemption Certificate. To use more than one gift card during checkout, please enter information for for the first gift card in the Gift Card Number and Amount boxes.
Then list remaining Mos Lumber Products Co Ltd News gift card numbers and amounts in the Special Instructions box. While we try to keep our online catalog up-to-date, occasionally an item you order may be out of stock or discontinued. In the case of an out-of-stock, we will place the rest of your order, and put the out-of-stock item on back order.
We will then notify you of the item on back order, and the date it is expected in. It will be automatically sent to you when it is back in stock. The in-stock date displayed in our online catalog for out of stock items is approximate and not guaranteed.
All ordered items must be in stock before the order will be shipped. To request other arrangements, please contact Customer Service. If an item you ordered has been discontinued, we will notify you and let you know if there are any recommended replacement items. Direct ship items ship directly from the manufacturer. Most direct ship items ship within the 48 contiguous states only. Direct ship items are considered special order.
Your account will be charged when you place your order. Cookies are a term used for small text files a web site sends to a visitor's computer to aid in identifying and tracking that individual through the site. We currently use cookies in our online catalogs to keep track of a shopper's progress through our commerce server. Each cookie is a very small number that tells our server which shopper you are, what products you currently have in your basket, what pages you are on, what products you are viewing, etc.
We do not collect any information from cookies - it is purely used to avoid any crossed-orders and to provide you with better service i. If you do not accept cookies, some features of this site will be limited. We strongly recommend that you accept cookies while on our site.
It also helps to turn the "cookie warning" off in your browser while you are on our site. You can always turn it back on when you are finished shopping. Inventory stock Rockler New Products Zip status is kept updated throughout the day. Occasionally an item showing in stock may go out of stock by the time your order is filled. In these cases, we will notify you of the delay as soon as possible via e-mail or phone.
We apologize for any inconvenience this may cause. We use earth-friendly air pillows for packing. Pictorial and typographical errors are subject to correction when orders are placed. Rockler Woodworking and Hardware reserves the right to limit quantities.
Home FAQs. Online Ordering Frequently Asked Questions. The Rockler Advantage High-quality brands and products you can trust Expert advice and free post-purchase support Exclusive, innovative products that help you Create with Confidence Detailed instructions, technical specs and guides to make the most of your purchases.
There are two ways to add products to your basket, and you can use either one or both: Browse our online catalog and click "add to basket" when viewing a product you want to purchase. Use our print catalog quick order form to add items you found in one of our printed catalogs using the 5-digit item number.
Back to Top. On the next page, which shows your order summary, you can then do one of the following: Call us at the number shown on the order summary page with your credit card number handy, and use the information on your order form to place your order with one of our customer service representatives.
Print out the order form, fill in your credit card number and expiration date, sign the form, and fax it to the number listed. Or, print out the order form, fill in the appropriate information, and mail it with a check or money-order to the address shown on the form.
Sorry, no COD's accepted. Update of prior review: Rockler customer service exchanged the sander for a new one. Very much appreciated.
Slow response time. Took forever to recieve items. Rude customer service agent. In todays e-commerce world Rocker has fallen behind. It shouldn't be hard to be able to return at item.
I will never order from this company again. Most things they dont even have on hand instead they are shipped directly from manufacturers. Have fun with the run around they givevyou when trying to return something. I ordered a Roller with Bracket which clearly stated it was rated for lbs and what I received was only rated for lbs. It would take approximately 2. I ordered a new miter gauge and fence Rockler Brand I saw that the banner for Covid was displayed about how they handle their products etc.
About 3 hours later I get a we can't fulfill your order timely due to Covid email. I tried to reach out to the company and cancel the order as I was left with the impression that shipping from them would be several days out only to be told the Covid disclaimer is on their website.
My online chat with Miss No Service about cancelling the order was 1. It's shipping today 2. We can't cancel the order 3. You knew about the delay.
I showed her that it wasn't 1. I wouldn't have received the email. Her answer: "Yes it is" Have always had trouble with Rockler shipping. But I thought if they were as big as they seem then It was just part of the process. I won't ever buy from them again. Rude childish customer service. No willingness to be responsive to the customer.
Tip for consumers: Don't shop here. They have no intention of being honest or the site would not be laid out like it is. They want your money. I ordered a branding iron that came with a voucher for the brand iron. I received the brand iron promptly.
However, it was bent. It would not brand straight. I called Customer Service and they said they would get back. They emailed me and told me to take pictures send them to Rockler then they would send them to the vendor and see if he could figure out what is wrong-it is bent.
If they have it, someone else does, I will find that someone else. Beware of what you order from Rockler. I posted a previous review stating that negative reviews may are not posted. Shortly after my post rockler contacted me i believe it was from my earlier attempt to contact them. Long story shortened, it appears that the site may not interact with mobile devices i had used an iphone6.
It appears like rockler is receiving the review, but rockler does not receive it. The site even does an email confirmation. I should mention i could not order using my mobile device. At the time, i did not associate that with a possible site problem. Used to be awesome, not anymore.
His inheritors apparently don't care. Nope can't share a success story. They have piss poor shipping and product goes out, no notice at all. Find thousands of woodworking supplies like drawer slides, hardwoods, cabinet hinges, and knobs and pulls. Plus, Rockler has great tools like router Claim your listing for free to respond to reviews, update your profile and manage your listing.
Share on Twitter. Add a note optional - e. Rockler Is this your business? Write a Review Ask a Question. Corporate Values. Overview Rockler has a consumer rating of 2. Positive reviews last 12 months : What reviewers want you to know Positive highlights No positive highlights yet.
Critical highlights I immediately emailed customer service , 7 days later and I they haven't contacted me. Top Positive Review. Top Critical Review. Rating 5 stars Other Verified purchase. Contains image or video. English only. Reviews that mention popular keywords customer service 5. Charlene T. Comment Thank you Respond as company Share Helpful 0. Matthew B.
Gary S. Eric C. Verified purchase. Tip for consumers: Shop elsewhere Products used: Micro Jig. Douglas G. Dileep N. Ken B. Allen G. Products used: Cnc router. Fred P. David M. Greg T. Floyd w.
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God_IS_Love
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