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The elevation function is finiky at best. It has to be cleaned on a very regular basis. THE California people are off No use what so ever. Lots of competition that will do right by you. This thread was started almost a decade ago and has ZERO relevance as to where Laguna and many other tool companies are today.
Just my opinion. Thanks for the post Chris. You certainly should not have to go through this sort of thing with a so called high end item. You were not the first to experience this. I was disappointed to have to deal with the issues. Does it really make a difference? When I described the problem with the metal flange next to the dust chute to Brian at Laguna, he told me that a batch had arrived like that and I should just to file it down.
Having worked directly at Laguna Tools I can tell you with utmost certainty, the people at Laguna simply are not qualified to conduct business in this country or anywhere else.
They have no clue about what customer service is, and the owners are of the mind that yes, YOU the customer…should fix little things like welded parts of machines out of place or any number of issues. That IS the way Laguna does business.
Wally is a current customer and you are an ex-employee? Laguna tools uses what is called reputation management techniques where they or some 3rd party post favorable comments which are purposely designed to appear online above any negative post. The most posts win a high ranking. Its utter bull shit and so are all the people that work at Laguna Tools.
Its the very same core group that have been there forever. Its the same losers that have been there for many years and the Helshoj family. Buy your woodworking machinery elsewhere. Much of the machines the public thinks is made by Laguna is not. It is Chinese just like some you see at Grizzly.
Only you get real service at Grizzly. Laguna has a deceitful company platform and absolutely incredulous group of employees that whine and piss and moan whenever one of their customers has the gall to complain about a defective piece of shit.
It really is like that. Trust me…buy elsewhere! All the positive post you see anywhere online are coaxed, polished and downright fake! My bandsaw from them could never start. The first two replacement switch parts were clearly defective, discovered after an hour total of installing.
The new pieces were worst than the initial defective ones which I had to put back so that they could run diagnostics on the entire electrical system, via phone calls. I left my job physician for a total of 6 hours so they could talk me thru electrical diagnostics, over 6 weeks, parts coming and going and wrong parts sent.
I offered to buy the piece at cost and do my own wiring and starter switch without the fancy power cutoff gizmos and they refuse to tell me the cost price — they now give me a new blade which is only useful if i one day repair or replace their crap.
Even if i get their crap running — doubt if I have patience when any of their fussy, complex mechanical stuff fails. Back to basics. At the last Cloverdale Woodworking show I looked at all the bandsaws and decided that when I made the financial comittment it would be with Laguna, I would be buying my first and last bandsaw.
I probably would not have recognized the blade clearance issue and blown up my Resaw King that would be my buying decision too. After the second blade broke, maybe someone would figure out there was a problem. I imagine it taking me months to actually get the tool to perform as designed. With these kind of problems in mind, does this indicate I should buy a General because I have a KMS 45min from my shop?
I would be interested to hear the response from Laguna to these questions. If the tool IS ready to use out of the box, great — but I will still check it over so that I know it is ready. I allow a few days to set up new machinery. However, if parts need to be shipped, the timeline suddenly stretches to a week or more. In your case, you might consider making the 5-hour drive to your nearest Laguna dealer and spending a couple hours thoroughly inspecting the actual saw you would be buying.
For thirty years I have been telling fellow woodworkers that every tool is just a kit. My best tools are Laguna. After a wonderful visit with them in Irvine, I came to understand the root of their customer challenges.
Company dynamics aside, problems still lie on both sides of the customer-supplier relationship in this market. But the customer is always right. We have a presumptive expectation. I cautiously submit a hard-to-defend concept: if you buy a Mustang GT, you have higher reliability expectations than if you buy a Lamborghini for 5 times more money.
Should that be? Part of the pride of ownership of my Knapp combo machine is that I can actually make it work! I was pleased to find your site and very impressed with your projects. Great job, Chris! I have had the Laguna Fusion Table saw for 3 months. Finally figured out the fence because it came half assembled wrong.
With no directions. Now am trying to figure out how to set the stops. If all tools are kits, then they should come with decent directions. Where are these directions you speak of? Thanks for sharing your thoughts. I purchased a Luguna Bandsaw. It for some reason runs backwards.
Has any one had this issue and been able to correct this. It is a single phase I also have a variable speed control.. I need help. Have a qualified licensed electrician connect the saw for you….. Then, all will be right with the world. Good review. Experiences like yours were the reason that I bought an Agazzani B from Eagle tools.
The price difference was minimal at the time and the saw came assembled, clean aligned and ready to work. Have had not a lick of trouble. I have had problem with Laguna on troubleshooting almost everytime I have tried to use them.
I tried getting a new capacitor after ten years of use… they could not find the replacement… said they would call me back… did not call me back… Bought Carbide Rewsaw blades and they sent me some cheap blades -not carbide blades… took a letter in writing to the pres.
Asked them about the new 4. I am driving down to their actual Irvine center tomorrow to try and find someone who should know all this stuff.
Will post and update. June 21, Los Angeles. Sorry to hear of your difficulties. While on the phone with one of the Laguna staff, I asked a couple questions about the motor, amperage draw and recommended breaker sizes and I got good answers immediately.
The spec sheet shows the Grizzly GX2B weighs lbs, not the like you posted. The GX2B weighs lbs. Either way, the Laguna 14 SUV is quite the heavy machine. The Grizzly seems to be more saw for less money. Both are made in the same region of the world and I would suspect they are of similar quality. Thank you for the correction. It is now correct. One thing I really like about the Laguna is the guide system.
You can buy the guides separately though. Thanks for your interesting summary of having dealt with the Laguna dealers here in BC. Sounds like good service, if you live nearby.
When I spend good dollars on a piece of equipment I feel I should not have to seek service for possibly several years, not right after I purchase it. Even though my helper and I dropped the saw as we were struggling to unload it off my truck read the manual after we dropped it and discovered it weighs lbs it has never missed a beat. I expect no problems when I purchase a new piece of equipment and so was surprised to read about your experiences with what I believed to be a higher end product.
Thanks again for sharing your experience with Laguna products regards Richard. I actually won it in a contest back in As for the build, it is an excellent saw. I did have one very serious issue however, that made the saw absolutely useless IMO until I figured out a way to make it work. I wanted the saw for re-sawing as I already have a large bandsaw for general use. No matter how the tension was set this would happen within minutes.
The saw was effectively useless! Looking the Machinist Handbook, the provided belt was good for about 1HP, totally under rated for the saw. What is the point of having a 5HP motor, when you cannot transfer that power to the saw blade?
I took off the lower wheel the casting has the pulley machined into it as one piece and brought it to the local machine shop. The owner and I figured a second V groove could be machined into it, and a new drive pulley could be made for the motor.
Basically have two belts side by side to try and see if that would work. Started to resaw, and it worked out! Been using the saw now for 5 years and it really is a nicely made saw that otherwise is perfect. I wonder if anyone else had any issues, and if they have improved things. It seems that while Laguna can put out a good machine, the overlook and ignore small but sometimes critical details such as the belt in your case or the dust collection flange or trunnion in my case.
Chris, Since I had not paid for the saw, I felt very awkward and did not want to call and complain. Had I had to pony up the initial several thousand dollars, I am sure I would have been extremely irritated. All things considered, the saw is a real gem in every other respect. I use it in the shop regularly, and it is a great resaw, and very accurate as well for cutting tenons, etc.
Although I have to say I often wonder if anyone else had or is having the same issue. Lucky for me, the lower wheel casting is very beefy and had more than enough room for a second V belt groove.
I have looked at other Laguna tools in the past several years — but have always opted to go with something that is more easily obtained here in Ontario, and has some easier recourse if a problem occurs. I, too, always prefer to buy machinery locally. Besides supporting local businesses, it means being able to examine things first hand and go pick up parts instead of waiting for them to arrive by mail.
Hi, Andrew.. I was nominated by a friend, and it was a complete surprise. Pretty cool, I have to admit! Good for you! Hey guys, check out the dirt on Laguna on LumberJocks. More or less the same disasterous Customer Service you describe here but more grist for the mill. I have purchased the Laguna Fusion Table saw from Rockler. Rockler will not even talk to me about the saw, but instead passes you on to Laguna.
I have been assembling it for 2 weeks so far. It looks like it was written by someone who knows about table saws in general, but never saw mine!! Spare yourself the frustration that I went through. Not one thing precise. Worth it to get rid of that pile. I am in the camp that believes that when you buy machinery, regardless of the cost,, your going to be pulling some wrenches and fixing things. I have a Felder RL Dust collector that has burned up 2 x run capacitors.
I could go on and on about the troubles I have had with new machinery.. You make the adjustments, pull some wrenches.. Hi all, I am enlightened by this forum and thank everyone that has made a contribution. I am certainly better educated on purchasing a Laguna bandsaw or any product for that matter. It would appear that my own intuition has perhaps failed me in assuming the Laguna name meant the highest quality.
As for my purchasing a Laguna product, I though it was a hands down decision…now I am considering alternatives even if it means spending more in the short term… Thanks again to all contributors, we do make a difference when we voice our experiences! As for Torben… Hope your paying attention. Since you must not have done your homework, Or really spoken with anyone credible I must disassociate from you.
I have found my Laguna saw a mixture of bad thinking and inferior part manufacture. If you recommend them, then you must have some sort of repayment or alliance. But you surely cannot be trusted. I am guessing that, based on the content of your comment, you meant to direct it at me, not Cal. If so, I can assure you that I have no alliance with Laguna nor did I receive any compensation for writing the review.
Your judgement of me is completely inaccurate. While looking at new band saws at my local tool merchant, I was approached by another customer. I have been using my Laguna SE14 powered by a 3HP Baldor for about ten years now and it has been a good saw for resawing and tenon cutting.
When I first received it I had to spend some time tuning it up. The fence rail holes needed to be elongated so the fence would slide parallel to the table. I also had to shim the throat plate. No big deal. It was originally wired for V and I installed a V line to the shop.
I called Laguna and the rep said I needed a new switch. When I opened up the original switch, it was already capable for V. I ended up sending the new switch back to them. IMO Laguna makes tools that are capable with a little bit of work. Castings are rough but the parts are beefy. In contrast, my Swiss made Inca machines and Sawstop are precise and ready to go right out of the box. I know if I ever buy a Laguna tool again, it will take some work and time to get things running right.
Just wondering if your LT 16 is still working good for you as I see you mentioned earlier of a update with Laguna and Canadian Woodworker. I am looking at a lightly used LT saw in Winnipeg that apparently came from there store in BC. What flaws do you think need remedying?
I have a Minimax SP and want to use this saw for everything but resawing. Laguna did not take any shortcuts in the wheel department. Laguna guides. These upper and lower guides control the blade at 10 points using a ceramic surface.
The brilliance of this design is in its simplicity. No moving parts, no maintenance required, just solid support to keep the blade cool while preventing it from wandering under pressure.
Dust collection. Resawing produces a huge volume of fine dust and it is important to corral it for health and nuisance reasons. But the dust collection results that I experienced during my tests were quite good.
During one resaw test cut I forgot to turn on my dust collector before starting the cut and I immediately figured it out after cutting into the plank, as a cloud of dust appeared directly in front of my face. That gave me a good indication that the dust collection as designed is actually accomplishing its intended task pretty well. Quick-release blade tension lever. This is a not only a great convenience for de-tensioning the blade at the end of a shop session, but also speeds up the blade changing process.
The mechanism engages solidly in either position, and there is enough travel in the action that blades can be slid on and off the wheels with ease when the blade is de-tensioned.
The rack and pinion system used to raise and lower the blade guard is extremely smooth, and I am equally impressed with how rigid the this mechanism remains even when fully extended.
This is one of the key attributes for maintaining good cut quality. Halogen work light option. It is a thoughtful feature, and if you are over 40 or ever hope to be , you will really appreciate having the task lighting readily available.
Whenever I do band saw work that requires any accuracy at all, I set up a portable task light, so it will be a nice convenience to have one attached. Plus, like everything else on this saw, it looks cool. As I continue to use the saw I will provide updates if I experience any problems with the motor or anything else related to the saw.
I encountered some minor hiccups during the setup of the that I could have worked through on my own, but when I am writing a story on a stationary tool I like to get some exposure to the customer service for the company.
I called in and was immediately transferred to a technician who spent a half hour on the phone with me, not only answering my questions but taking the time to explain some additional tips for band saw work.
He was extremely knowledgeable and seemed to know the pretty well in spite of the fact that it had been on the market for less than a week and I was the first customer to call in with a question.
For me, this saw is a great value and was a tremendous upgrade from my previous band saw. But for my needs, and those of most hobbyist and small shop professionals, the capacity, performance and value of the Laguna are superb.
Click here to cancel reply. It seems like that this information is very helpful for people searching for bandsaw blades. There is wide range of Bandsaw blades available from various companies and I hope you guys also sharing some more information in future too.
Great suggestion, Betty. I use that for almost everything. It is good for occasional resawing as well. For bigger resaw runs I use the Resaw King from Laguna.
This will be my first bandsaw! I love your review, and going out today and buy one for my basement shop. Thanks so much…. Absolutely no drift with any of them. Thank you Jack for your post re: drift. This is the main reason I want to replace my current handsaw. The Laguna sounds like the answer to this frustrating problem.
My best blade setup requires the gullet to be centered on the wheel and then everything falls right into place, especially for wider blades. I have talked to the local manager of the Woodcraft store, and he was very honest in his comparison of both of the saws which he sells.
Some of the reviews I have read, stated issues with the ceramic guides on the Laguna. He stated that both saws are well designed and built but for relatively the same money, but he thought the Laguna was the better value.
He also told me the Laguna will go on sale next mouth. Hi, Alden. What would be a recommended Miter gauge for the ? I note that one is not supplied with the unit, yet there is a track for one! Just got my 14 12; great saw! Problem — the 4. The metal grate inside the bandsaw dust port prevents attaching a reducer on the inside of the port, so it must go on the outside.
I can not find anything that is the necessary 4. Greatly appreciate any guidance. Hope this helps. I just finished set-up of my Laguna yesterday. What beautiful beast! At first, things were going a little slow interpreting the instruction manual illustrations. The thing that strikes me about this machine is its precision engineering and tight tolerances. Just a quality piece of equipment with no flimsy components.
So, for a temporary test-run to check blade drift, I used a wrap of duct tape. I have read some very negative comments on critical issues with the Rikon, especially with adjustment for the lower bearing guides.
Based on this review and the comments, I will soon be purchasing the Laguna saw. Great review and very detailed. Any thoughts on Laguna BX?
Is it worth the upcharge for a break system. I am a hobby woodworker and had a 9 inch Black and Decker table top bandsaw. It went out with the trash after 10 years of frustration Not sure if I should go with the or BX. Any long term updates you could share? I am going to buy a bandsaw soon and this is my likely choice. I too worry about the dust collection.
Hi Joe. The saw has continued to perform like a champ. I found that in practice the single dust collection port was not a problem. The inside of the cabinet remained pretty clean during heavy use and overall I feel that it collects well for a bandsaw. Just purchased one of these guys, this review helped a lot. Can you tell me the height of the stand? The specs only have the height of the table and the height of the total machine.
This is going to be a Birthday present by my Family to me I guess 70 is a magic number I have been looking for a while And it can be a little overwhelming. After prolonged discussions and email with Laguna customer service they agreed to replace both.
Yes, the locking knob is completly loose. Mechanism seems to fall apart when the wheel is loosened, and only is correctly by tightening it very tightly. The lower ones are pretty much inaccessible. Tightening the lower ones take a pair of long reach water pump pliers for me to get at them. Maybe I got a lemon. I agree! At first I was happy with it but after I have had it for a while my opinion has changed.
Some of these might seem picky but at this price point my expectations are higher and these should not be an issue. Which is slightly scary when you are working with wood. Furthermore, one of the lower blocks keeps sliding out and falling off. I often find it laying inside the cabinet and have to re-install it.


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